Shane works with a range of customers – big brands, medium enterprises and NGOs. He was in corporate and business life before the internet – that’s right – before Google was, Shane was!!
OK, big deal – what does that mean to you? Well, it means Shane’s 25 years experience and insights into leadership, sales and service has taught him how to improve people and processes to get real business outcomes now – and also future-proofing you against the challenging marketplace.
Shane can help with a range of business improvement outcomes:
- Review current coaching practices and their effectiveness
- Advise ways to drastically improve coaching culture
- Explore current sales effectiveness. This includes narrowing into specific areas such as pipeline management, portfolio management, opportunity planning and customer relationship development.
- Assess current people development practices and compare to best practice, and recommend future capability development plans with your people
- Review, explore and recommend customer service practices that improve customer retention and increased sales